FAQ

Do you offer free shipping?
We offer free domestic shipping and can provide a discount for international shipping!

How soon will I receive my plushie?
Processing time can vary based on order requests. It will typically be 2-4 weeks from order to shipment. I work a full time job and have a baby, so please be patient :) The banner at the top of my site should have processing time as well. 

Why are your crochet products so expensive?
Pricing of products includes material costs, time to make a product, overhead costs (e.g., packing materials, shipping, etc.). Market research is followed closely to ensure the product is fairly priced. 

What materials do you use?
I use a variety of chenille yarns from Lion Brand, Hobbii, Bernat, Big Twist (RIP Joann Fabrics), and Premier. I use polyfil brand fiber fill for plushies and I use plastic safety eyes from bulk suppliers (black eyes) or small businesses (colorful eyes).

How do I clean my crochet amigurumi?
I recommend spot cleaning with a clean cloth, mild detergent like Dawn dish soap, and lukewarm water. However there are other methods that can work. You may hand wash your amigurumi plushie in a sink with lukewarm water and a mild detergent. Gently squeeze out excess water and then air dry completely. If washing in a washing machine (which I personally would not recommend), use a delicate cycle and a mesh laundry bag and cold water. Let air dry rather than using a dryer.

Why is my plushie different than the listing photo?
Because each plushie is handmade with care, there will be slight unique variations in each one.

Do you take commissions?
At this time I don't take commissions, but hope to in the future. Be sure to follow me on instagram @HeyBailsCrochet for new product drops and possible commissions in the future.

Do you accept returns or exchanges?
All sales are final. If you are unhappy with your product, please reach out so I can make it right. 

Can I give your plushies to my furry friend or baby?
The plushies I make are not intended for furry friends or babies. If you would like something for a child under 3, message me and I can embroider eyes rather than use safety eyes! While I do use high quality materials that have been tested for a variety of chemicals, I would not recommend letting a furry friend possibly chew and digest a plushie!

Always supervise young children when playing with handmade toys. 💛